Privacy Policy
Privacy Policy
At Asteria Commerce Limited, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you engage with our marketing services, website, or any related platforms. By using our services, you consent to the practices described in this Privacy Policy.
1. Company Information
Asteria Commerce Limited
Suite C, Level 7, World Trust Tower
50 Stanley Street, Central
Hong Kong, 999077
2. Information We Collect
We collect information to provide you with the best possible services. The types of information we collect include:
- Personal Information: Your name, contact details (email address, phone number), and any other personal information you provide when engaging with us.
- Business Information: Company name, business type, industry, and any other business-related details you provide for the purpose of delivering our services.
- Service Usage Data: Information related to how you interact with our services, such as digital marketing campaigns, website analytics, or performance data.
- Payment Information: When applicable, payment details such as credit card information and billing addresses for invoicing and transactions.
3. How We Use Your Information
We use the information we collect to:
- Provide and manage our services, including digital marketing, web development, SEO, content creation, and campaign management.
- Respond to inquiries, provide support, and deliver customer service.
- Improve our services by analyzing performance data and optimizing marketing campaigns.
- Communicate with you about important updates, promotional offers, or other relevant information related to your business needs.
- Process payments and ensure proper invoicing for services rendered.
4. How We Protect Your Information
We take the security of your personal and business information seriously. We employ physical, electronic, and managerial procedures to safeguard and secure the information we collect. These measures include encryption, firewalls, and secure access controls. However, while we take reasonable steps to protect your data, no method of data transmission over the internet or method of electronic storage is 100% secure.
5. Sharing Your Information
We do not sell, rent, or lease your personal or business information to third parties. However, we may share your information with trusted third-party vendors and service providers who assist in the delivery of our services. These may include:
- Payment processors for billing and invoicing
- Marketing platforms for campaign management and analytics
- Web hosting and development service providers
- Legal and regulatory authorities if required by law
All third-party providers are obligated to protect your information in accordance with this Privacy Policy.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your usage of our website and services. These tools help us understand how you interact with our website, improve our marketing campaigns, and optimize your user experience. You can control cookie settings through your browser, but please note that disabling cookies may affect the functionality of some services.
7. Your Rights and Choices
As a client or visitor, you have the right to:
- Access, update, or correct your personal information.
- Request the deletion of your personal information, subject to legal requirements.
- Opt-out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
- Withdraw your consent for processing personal data where applicable, subject to legal constraints.
If you wish to exercise any of these rights, please contact us using the details provided below.
8. Data Retention
We will retain your personal and business information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations. Once the information is no longer needed, it will be securely deleted or anonymized.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without verification of parental consent, we will take steps to delete such information.
10. Changes to This Privacy Policy
Asteria Commerce Limited reserves the right to modify or update this Privacy Policy at any time. When changes are made, the revised policy will be posted on our website with the updated date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights related to your personal information, please contact us at:
Asteria Commerce Limited
Suite C, Level 7, World Trust Tower
50 Stanley Street, Central
Hong Kong, 999077
Email: finance@asteria-commerce.com
